Shipping policy

Here’s a professional shipping & return policy for your store ottomad.store:

Shipping & Return Policy

Welcome to ottomad.store! We are committed to delivering your orders safely and on time.

Shipping Policy

  • All orders are processed within 1–3 business days after confirmation.

  • Estimated delivery time is 7 business days depending on your location.

  • Delivery delays may occasionally occur due to unforeseen circumstances, holidays, or courier issues.

  • Once your order is shipped, tracking details will be shared with you if available.

Return Policy

We offer a 5-day return policy from the date of delivery.

Eligibility for Returns

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The product must be returned with original packaging and tags.

  • Returns requested after 5 days of delivery will not be accepted.

Non-Returnable Items

  • Used or damaged products

  • Customized or special-order items

  • Products without original packaging

Refund Process

  • After receiving and inspecting the returned item, refunds will be processed within 5–7 business days.

  • Refunds will be issued to the original payment method.

Support & Contact

For any shipping, return, or order-related questions, contact us at:

Email: ottomadstore@gmail.com

Thank you for shopping with ottomad.store!